: FAQs — Antyaksri
Inaugural offer · 20% off across the website Free shipping above ₹499

A little help before the next bite

Questions from the Antyaksri table.

Everything you may want to know before, during and after your Antyaksri order.

Orders & Shipping

How long will my order take to arrive? +

Orders are generally processed within 1–2 business days and delivered within 4–7 business days after dispatch. Delivery timelines may vary depending on the delivery location, courier availability and other logistical factors.

How can I track my order? +

Once your order is dispatched, tracking details, where available, can be accessed through your order-status page. They may also be shared through email, SMS or WhatsApp using the contact information provided during checkout.

Can I change my delivery address after placing an order? +

Please contact us as soon as possible. If the order has not yet been processed or dispatched, we will try to assist with the change. Once an order has been dispatched, an address change may not be possible.

What if my order is delayed? +

Occasional delays may happen due to courier operations, weather conditions, public holidays, remote delivery locations or other circumstances beyond our reasonable control. If your order appears unusually delayed, please contact us with your order number.

Do you deliver across India? +

Antyaksri ships to serviceable PIN codes across India. Delivery availability depends on courier serviceability for your location.

How much is shipping? +

Free shipping eligibility and any applicable shipping charges are determined based on the order value, delivery location and ongoing shipping terms. The applicable shipping charge, if any, will always be displayed at checkout before payment or order confirmation.

Payments

What payment methods can I use? +

Available payment options are displayed at checkout and may include prepaid payment methods and Cash on Delivery where applicable.

Is Cash on Delivery available? +

COD availability may depend on the order value, delivery location and current checkout rules. If available for your order, the option will appear during checkout.

What should I do if payment is deducted but my order is not confirmed? +

Please first check whether you have received an order confirmation. If the amount has been deducted but no order confirmation is received, contact us with the payment details so we can review the transaction.

How will I know my order has been placed successfully? +

Once an order is successfully created, you will see an order confirmation and may also receive confirmation through the contact details provided during checkout.

Cancellations, Returns & Refunds

Can I cancel my order? +

Cancellation requests can be considered before the order has been processed or dispatched. Please contact us as soon as possible. Once an order has been dispatched, cancellation may no longer be possible.

Can I return Antyaksri products? +

Because Antyaksri products are food products, returns or exchanges are generally not accepted for change of mind, taste preference, opened products or consumed products.

What if I receive a damaged, incorrect or incomplete order? +

Please contact us within 48 hours of delivery at info@antyaksri.in with your order details and clear photographs of the package and products. We will review the issue and provide an appropriate resolution.

How long does a refund take? +

Where a refund is approved, processing timelines depend on the original payment method and banking or payment partner. The applicable timeline will be communicated when the refund is initiated.

Products & Storage

Where can I find ingredients and nutrition information? +

Ingredients and relevant product information are available on the individual product page and/or product packaging. Always refer to the delivered pack for the latest label information.

Are Antyaksri products vegetarian? +

Please refer to the vegetarian or non-vegetarian symbol and product information provided on the individual product page and physical packaging before purchase.

How should I store the products? +

Keep the jar tightly closed and store it in a cool, dry place away from direct sunlight and moisture. Always follow any storage instructions mentioned on the product packaging.

How long do the products remain fresh? +

Please refer to the best-before or expiry information printed on the individual product packaging. Proper storage after opening helps maintain freshness.

How do I choose the right flavour? +

You can explore Antyaksri by collection — Digestives, Gut Friendly, Traditional, Paan and Premium — and choose according to the flavour profile that suits your table.

Gifting & Bulk Orders

Do you take bulk or corporate orders? +

Yes. You can contact us for bulk, gifting or corporate requirements. Share the approximate quantity, occasion, city and timeline and our team will guide you further.

Can I order Antyaksri for weddings or events? +

Yes. For larger event or gifting requirements, please contact us in advance so that availability, quantities and timelines can be discussed.

Can gifting orders be customised? +

Customisation may be available for selected bulk or gifting requirements depending on quantity, availability and timeline. Contact us with your requirement for confirmation.

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